Being personable

Here's the thing.  You can be great at your job.  You can have skills that show off your technique.  But my take is if you aren't personable it takes away from you truly being good at your job.  I am not saying customer and clients aren't annoying.  But that's what you have to do.  You have to figure out how to relate or connect with a client.  That connection shows that the customer experience is truly a customer experience...not just a way to get the paycheck.  You see people who are truly passionate for what they do.  You see the ones that do it just for the money.  That's another thing I have learned.  It's okay to want things.  It's okay to want to live life more comfortably.  However, remember why you are doing your job.  It's not just the money.  It's about the people.  Whether you like to admit it or not.  It's having that experience with a person. It's making a connection. And somehow feeling in a small or large shape or form...you made a difference.